Effective Date: June 7, 2025

This Privacy Policy describes how Lovenjoy LLC (“we,” “us,” “our”) collects, uses, and shares personal information when you visit or use insound.space (the “Website”) and when you submit information through our forms.

Business Information
Lovenjoy LLC
14005 Palawan Way, Marina Del Rey, CA 90292, USA
Email: ecaps.dnuosni%40ofni


1) INFORMATION WE COLLECT
We collect personal information in the following ways:

A) Information you provide to us
When you fill out a form, request a booking, or contact us, we may collect:
• Name
• Email address
• Phone number (if provided)
• Any details you voluntarily include in your message (for example, your request, preferred date/time, event details)

B) Information collected automatically
When you browse the Website, we may collect certain information automatically, such as:
• Device and browser information
• IP address (and approximate location derived from IP)
• Pages viewed, time on site, and general site interactions
This information is typically collected through cookies and analytics tools (see Section 6).

C) Payment information
If you make a payment through PayPal, the payment is processed by PayPal. We do not receive or store your full payment card information. PayPal may collect and process your payment details under its own privacy policy.


2) SOURCES OF INFORMATION
We collect personal information:
• Directly from you (when you submit forms or contact us)
• Automatically from your device/browser (via cookies, analytics, and standard web technologies)
• From payment processors (limited information related to payment confirmation, when applicable)


3) HOW WE USE YOUR INFORMATION
We use personal information for the following purposes:
• To respond to your inquiries and communicate with you
• To schedule and provide services you request (e.g., sound healing, voice therapy, sessions, events)
• To send updates, confirmations, and reminders you ask for or consent to receive
• To provide access to masterclasses, programs, and music content (when applicable)
• To improve the Website, understand performance, and enhance user experience
• To process payments and provide customer support
• To comply with legal, accounting, and tax obligations


4) NOTICE AT COLLECTION (CALIFORNIA)
When you submit a form on our Website, we collect the information you provide (such as your name and contact details) to respond to your request, provide services, and handle scheduling and support. We do not use the information for unrelated purposes without providing notice.


5) HOW WE SHARE INFORMATION
We do not sell your personal information.

We may share personal information with service providers that help us operate the Website and provide services, such as:
• Website platform/hosting and forms (Weblium)
• Analytics services (Google Analytics)
• Payment processing (PayPal)
These providers are allowed to use your information only to provide services to us and for other purposes permitted by their terms.

We may also share information if required by law, to protect our rights, or to prevent fraud or security issues.


6) COOKIES, ANALYTICS, AND “DO NOT TRACK”
Cookies and Analytics
We may use cookies and similar technologies to operate the Website and understand how visitors use it. We use Google Analytics to help measure traffic and improve the Website.

Your Choices
You can control cookies through your browser settings (including blocking or deleting cookies). If you disable cookies, some parts of the Website may not function as intended.

Do Not Track (DNT)
Some browsers offer a “Do Not Track” signal. At this time, our Website does not respond to DNT signals. Third parties (such as analytics providers) may still collect information about your online activities over time and across different websites, in accordance with their own policies.


7) DATA RETENTION
We keep personal information only as long as reasonably necessary for:
• Scheduling and providing requested services
• Communications and customer support
• Record-keeping, accounting, and tax/legal compliance
When information is no longer needed, we take reasonable steps to delete or de-identify it.


8) DATA SECURITY
We take reasonable technical and organizational measures to protect your information from loss, unauthorized access, alteration, or disclosure. However, no website or internet transmission can be guaranteed 100% secure.

Information may be stored and processed using Weblium, PayPal, and Google services as part of our operations.


9) YOUR PRIVACY RIGHTS
If you are a California resident, you may have rights regarding your personal information, including:
• The right to request access to the personal information we maintain about you
• The right to request deletion of your personal information (subject to certain exceptions)
• The right to request correction of inaccurate personal information
• The right to withdraw consent where processing is based on consent
• The right to not receive discriminatory treatment for exercising your privacy rights

How to submit a request
Email us at ecaps.dnuosni%40ofni with the subject line “Privacy Request.” Please include:
• Your full name
• The email address you used on our Website (and phone number if you provided one)
• What you are requesting (access, deletion, correction, etc.)

Verification
To protect your privacy, we may need to verify your identity before responding. We may ask for additional information only for verification purposes.

“Shine the Light” (California Civil Code §1798.83)
We do not disclose personal information to third parties for their direct marketing purposes unless you have provided consent.


10) CHILDREN’S PRIVACY
Our Website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will take steps to delete it.


11) INTERNATIONAL VISITORS
We are based in the United States. If you access the Website from outside the U.S., your information may be transferred to and processed in the United States.


12) CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updates become effective when we post the revised version on the Website. We will update the “Last Updated” date above.


13) CONTACT US
If you have questions about this Privacy Policy or your personal information, contact us at:
ecaps.dnuosni%40ofni
Lovenjoy LLC, 14005 Palawan Way, Marina Del Rey, CA 90292, USA